The job interview is one of the most important tasks any company undertakes.
The difference between choosing the right employees and the wrong employees can be the difference between success and failure within your business. By using the best interview techniques in your hiring process you’ll find the best employees.
A good option is to use is the competency based interview with a focus to test specific skills. By asking tough questions during the interview process you will get a clear picture of the candidate’s qualities. If you want to find out how a candidate acted in certain employment situations you should ask behavioral questions.
Employers Techniques: Job Interview Techniques and Tips for Interviewers
Let us review two types of interview techniques: behavioral interviewing and competency interviewing (broader term).
1. Behavioral Interviewing Techniques
Interviewers commonly use behavioral questions to evaluate the candidate’s strengths. The STAR approach is the best method of behavioral interview techniques, which incorporate:
- Situation: As the candidate to describe a specific situation or task.
- Actions taken: Have the candidates explain why they chose the action they did and the process they used.
- Results: Ask the candidate to describe the outcome and what they learned from the situation.
Examples of Behavioral Questions
- Describe a situation that you found stressful and how did you deal with it?
- Have you managed or motivated others? Tell us one success story.
- Explain a difficulty you have had with a coworker and how you handled it.
2. Competency Job Interview Techniques
There are three categories to evaluate – leading questions, behavior questions, and theoretical questions. You will want to evaluate a candidate’s functional skills, self management skills, and content skills.
- Functional Skills – these are the people orientated skills of the candidate like managing, organizing, and communicating.
- Self Management Skills – these are personal characteristics of the candidate like multi tasking, helper, self learner.
- Content Skills – this is the amount of knowledge the candidate has in the form of experience and qualifications.
Leadership Competency Based Interview Questions
- Give an example of risks you’ve taken and explain why you took those risks.
- What steps do you need to take to achieve a goal(s)?
- Explain the difference between a leader and a manager.
Communication Competency Based Interview Questions
- Describe a situation where you convinced others to go along with an idea/plan.
- Provide an example of how you would explain a technical issue that’s complex.
- How would you keep a positive discussion going?
Customer Service Competency Based Interview Questions
- How do you balance the customer’s interests and the company’s interests?
- What manner do you handle a customer complaint?
- Have you ever turned down a customer’s request? Why?
Sales Competency Based Interview Questions
- What is it about marketing and sales that motivate you?
- Give an example of how you promote a specific product.
Organizational Competency Based Interview Questions
- How do you prioritize the tasks of a project?
- Explain the steps you use to organize a new project.
There are a number of other competency areas that should be covered including:
- Decision making competency
- Strategic thinking competency
- Creative problem solving competency
- Management skill competency
- Negotiation competency
- Motivation competency
- Critical thinking competency
The key is to match competency testing with the needs of your company and the position you are hiring for. Implementing solid interviewing techniques will ensure you hire the best candidate for the job.
Note:This site bring examples for each and every type of competency interviewing techniques with questions, tips and answers.
Use the search box on the site’s header to find the requested article.