Communication skills are an important part of day-to-day life, and they are especially important in the workplace.
Failure to develop effective communication skills can have disastrous consequences.
Let’s look at ways to improve your communication skills.
Improving Communication in the Workplace
Since communication is a two way street where you can only control 50% of you may not be able to make it perfect every time, but these few tips can help you to improve your communication and bring you that much closer to perfection.
1. Understanding the Other Party
Try to understand the other person, their world, and their uniqueness, and then accept it.
This means you’ll respect their taste in music, you’ll respect their experience, and you’ll even respect their views in the workplace. You may not agree, but remember communication means to understand, and by doing so you will improve your communication dialogue.
2. Never be Ethnocentric
Today’s global world means that the possibility of a work force with many difference values is a very real possibility.
When you are ethnocentric, you believe that your culture is right all the time. If you make a habit of devaluing someone else’s culture, you will create a permanent communication barrier.
3. Never Insist
Communication takes two, so if the other party isn’t responding, there’s no way you can make successful communication happen.
You’re best to leave things alone and walk away. Insisting is only going to lead to hard feelings, frustration, and anger.
4. Reaching Common Ground
There’s never going to be two people that are going to think exactly like each other, so reaching a common ground is a great step towards open communication.
Having good communication skills in the workplace requires good self-awareness. Learn more..
How to Develop and Improve your Communication Skills
In the work environment, there are always people we have to communicate with – coworkers, customers, clients, and managers.
It’s important to be able to communicate openly and effectively.
Here are 10 ways that you can improve your verbal effectiveness in the workplace:
- Develop your own voice at a lower pitch to appear more authoritative.
- Speaking slower can help to calm you when you are nervous.
- Using voice dynamics with a pitch that rises and falls, and a volume that varies from soft to loud.
- Speak clearly with proper enunciation.
- Correctly pronounce your words.
- Adjust your speaking volume to the situation. Speak louder in crowds, and softer in a one to one situation.
- Use the right words in their right context.
- Pronounce words correctly.
- Always make eye contact with the other party.
- Do not send mixed messages with your body language, facial expressions, and tone.
Examples of Communication Skills
Communication is part of our daily lives.
Through communication ideas are share, thoughts and feelings are expressed. When proper communication doesn’t occur, the message can become muddled. Let’s look at some of examples of communication skills.
- Reflection validates the other party’s thoughts and feelings. You can do this by simply summarizing what the other person has said. For example, “You feel like you’ve taken all the necessary steps.”
- The “I” statement lets you take responsibility for your own thoughts and emotions. For example, “I feel that …” or “I see it …”
- Compromise can be necessary in all effective communication. For example, you want Friday off but your boss wants to schedule a meeting for that day. The dialogue between the two of you involves negotiating the meeting for early morning and you getting the rest of the day off.
Effective communication skills are necessary in the workplace to keep things flowing smoothly. Good communication requires effective listening ability, managing working relationship and proper body language.
“Improve your relationships and advance your career with community skills.”