Being a cabin crew (airline, air hostess) has a host of possibilities and responsibilities. You get to see a world that you might not be able to on your own resources.
Because the profession of a cabin crew member is generally thought to be a fun job, there is a misconception that the cabin crew job interview is a simple activity – it is not.
This article provides tips, questions and answers for the cabin crew interview.
The cabin crew is not a stress free job. That is reason why the cabin crew job interview process has several related questions that test the candidates before they are selected for the job.
Tips for the cabin crew interviews
The cabin crew job interviewer may want to identify the following skills on the job candidate:
1. communicator/listener who effectively works and serves people.
2. Interpersonal abilities – Team-worker (a team player).
3. Handling multiple tasks.
4. Awareness of differences between cultures.
Cabin Crew Interview Questions and Answers
The first questions may be settled around where you got your education from, what was your previous education status and any other questions that are related to your (last – if at all) job as a cabin crew member.
After the general questions about your professional and personal past, as well as some relevant questions about your academic qualifications, the following questions are asked during a cabin crew interviews:
Do you like being around people?
Being a cabin crew requires a person to have solid interpersonal skills.
The person should be always cheerful and should not show their frustrations or anger to the people around them. This is the most important aspect of being in the cabin crew.
Why do you want this career? Why do you wish to join the cabin crew?
While this question may seem difficult to answer to people who are doing the job for the financial position that it offers, this question will seem simple to people who are interested in flying.
You have to do some research about this career and tell about your skills for this type of job.
You can also say that you are quite interested in flying and visiting new places. You may also say further that you like to be around people and have the social bug.
Give us an example where you really held your temper?
This question is mainly asked to a cabin crew interviewee if he or she has been working for another airline or in any position in the flight crew. If you ever had an unusual problem with a passenger and did well on handling the case, it is best to speak about it at the interview. In case the interviewer asks, you may also provide a personal incident.
Tell us of a situation when you were under real pressure? Tell us of a case when you have been upset or frustrated?
This is basically a question that tries to ask you whether you ever had an analysis of yourself. When you are asked this question, make sure that you give a clear and crisp answer about it. You may tell about any situation that you have experienced and the lesson you learned.
Have you ever worked in a customer care or customer service job?
If you did, you can tell about your valuable experience and the good gained practice that you’ve got.
Why do you want to join our company?
This is a question that is aimed at finding out whether you know enough about the company and the basic market.
The best way to answer this question is to do some research on the company and highlight its positive points. You can also speak about the routes that the airline follows, and whether the routes that they follow have been the ones that you had an ambition to fly on.
